Warranty
All products come with a manufacturer's warranty
Typically 12 months from the date of purchase. Check the product page for the specific term.
What the warranty covers
- Manufacturing defects
- Failures in electronic components with no evidence of external damage
- Malfunction under normal conditions of use
What the warranty does NOT cover
- Physical damage from drops, impact, or improper handling
- Damage from lightning or electrical surges without adequate protection
- Damage from use outside the product's technical specifications
- Unauthorized modifications to hardware or firmware
- Natural wear and tear from use
How to claim the warranty
- Contact our team with your order number and a description of the defect
- Our team will review the case and guide you through the procedure
- When the warranty is confirmed, the product is repaired or replaced at no cost